Shipping policy

At Gent & Chic, every order is prepared with care and attention to detail. We are committed to delivering your items safely and efficiently.

Processing Time

Orders are processed within 1–2 business days after payment confirmation.

During high-demand periods, processing times may be slightly extended.

Shipping Times

Estimated delivery times:

• United States: 5–9 business days
• Canada: 6–10 business days
• Europe: 4–8 business days
• United Kingdom: 4–7 business days
• Australia & New Zealand: 6–12 business days
• Rest of the World: 7–15 business days

Delivery times may vary depending on customs procedures, carrier delays, or local transportation conditions.

Order Tracking

All orders are shipped with tracking information.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.

Shipping Costs

We offer:

• Free shipping on orders over $36 USD
• Shipping fees for smaller orders are calculated at checkout based on your location.

Customs & Duties

All duties and taxes are included whenever applicable.

In some cases, customs inspections may cause minor shipping delays.

Incorrect Address

Customers are responsible for providing accurate shipping information at checkout.

Gent & Chic is not responsible for lost packages caused by incorrect or incomplete shipping addresses.

Lost or Damaged Packages

If your package arrives damaged or appears lost during transit, contact us within 48 hours of delivery confirmation.

📧 care@gentandchic.com

Our team will do its best to resolve the issue quickly and fairly.

Contact Information

Gent & Chic LLC
2020 N Academy Blvd Ste 261 #4728
Colorado Springs, CO 80909
United States

📧 care@gentandchic.com
📞 +1 (719) 555-2847